So we can customize this with your pet's ears, please upload a photo to our file uploader. For multiple photos, you will need to upload as a compressed zip file. If you have any trouble with this, simply email your pet's photo/s to julie@barkleyandwagz.com. We will send a design proof for approval to the email on file
Please also let us know if you want to be shown five custom fonts ($5 extra). We will send an invoice to your email for the extra $5. Keep in mind, we can draw any kind of animal!
Once the design is finalized, please let us know if you would like it in any forms other than a .jpeg (i.e an .svg cut file, .eps, etc.)
Please review the following information before purchase
This is a non-refundable custom design, so we do not accept returns on this item. As stated below, if you are unhappy with your first revision, we can do a further revision for a $10 fee we bill to the email address on file.
Designs with multiple pets require purchasing 2 or more of these design fees (i.e. 2 dogs would be $30, etc.)
Due to high demand, our design proof processing times have been changed to 5-7 business days.
Please ensure that the photo/s you have sent are your absolute favorite photos of your pup or cat and best represent their ears’ appearance and shape. One front facing photo per pet is recommended so we do not pick a photo to draw from that is not your favorite.
We can draw any kind of animal, so if you have other animals you’d like to add, feel free to send the photo/s over! :)
Also due to high demand, we have changed our policy on revisions. We now allow only one set of free revisions per order. Any change to the drawing itself is considered a revision. Because of the way we draw these, any change to the drawing requires redrawing the dog or cat altogether and so revisions take time. If you need any changes beyond the first free set of design revisions, we bill a $10 fee to the email provided.
These however are considered simple, free changes and not full design revisions: name change, font changes, design arrangement, or changes of the order of pets.
We really appreciate you choosing us to capture your pet’s unique pawsonality! If you have any questions feel free to email Ali at xandra@barkleyandwagz.com or Julie at julie@barkleyandwagz.com.
You can choose from the styles shown or get one made with a custom font for an extra $5. After purchase, we will send you examples of 5 different fonts you can use and you can then choose from these options.
To get multiple dogs made, just purchase multiples of this listing and we will then put them into one design if this is what you'd like!
Once the design is finalized, we will send you a transparent .png or another file type if requested.
If you have any questions, please message us at julie@barkleyandwagz.com